1. Good management consists in showing average people how to do the work of superior people. ~John D. Rockerfeller
2. Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folklore and superstition, and of cooperation for force. ~Peter Drucker
3. The first constant in the job of management is to make human strength effective and human weaknesses irrelevant. ~Peter Drucker
The way to regulate well in times of great uncertainty is by learning rather than controlling. Not learning the answers to known questions that serve the intent to control, but learning what questions about balancing and optimizing now merit asking, and then learning how those questions might be answered provisionally — until the present moment emerges into a new context of questions. ~Donald N. Michael